What happens to...

When someone dies, every account, asset, and contract needs dealing with. Bank accounts get frozen, pensions pass outside the estate, mortgages don't disappear, and debts have a legal order of priority. This section explains what happens to each type of asset and what you need to do.

Quick reference: the most common assets

The table below gives a brief summary of what happens to the most common asset types. Each links to a full guide with the detail you'll need for that specific asset.

Asset What happens on death Probate needed?
Bank account (sole) Frozen immediately on death. Released to estate once probate granted, or sooner for small amounts. Usually yes, for larger sums
Bank account (joint) Passes automatically to surviving holder by right of survivorship. No
Savings accounts Forms part of estate. Interest up to date of death is taxable income. Released after probate. Usually yes
ISA Becomes a "continuing ISA" – tax-free for up to 3 years and 1 day. Spouse gets Additional Permitted Subscription. Usually yes
Premium Bonds Stay in prize draws for up to 12 months. NS&I must be notified. Value forms part of estate. For amounts over £5,000
Pension Usually passes outside the estate to nominated beneficiaries. Trustees have discretion. Usually no
Life insurance In trust: goes directly to beneficiaries. Not in trust: forms part of estate, may attract inheritance tax. Only if not in trust
Death in service benefit Lump sum from the employer's scheme, usually 2–4x salary. Paid at trustees' discretion, so it stays outside the estate and inheritance tax. Usually no
Property (sole) Forms part of estate. Cannot be sold or transferred until probate granted. Yes
Mortgage Doesn't stop. Remains a charge on the property. Lender must be notified. May be covered by mortgage protection insurance. Depends on ownership type
Credit card debt Becomes a liability of the estate. Paid before beneficiaries receive anything. Family not personally liable. n/a
Student loans Written off entirely on death. All UK government loan plans cancelled. Estate owes nothing. n/a
Car Forms part of estate. DVLA must be notified. Road tax is refunded. Outstanding finance stays attached to vehicle. Depends on estate size
Direct debits Stop when a sole account is frozen. Continue on joint accounts – cancel each one separately. n/a
Phone contract Becomes a debt of the estate. You're not personally liable. Most providers close on death certificate; many waive early termination fees. n/a
Digital assets Highly variable. Email, social media, and streaming accounts mostly close. Crypto requires private keys to access and is a transferable estate asset. Depends on value
Business Sole traders: business ceases. Limited companies: continue trading. Shares pass via the estate. Director must be removed at Companies House within 14 days. Usually yes
Council house tenancy Spouses and civil partners can stay. Adult children may qualify if they lived there for 12+ months (pre-April 2012 tenancies only). n/a
Blue Badge Invalid from date of death. Return to the issuing council promptly. Using it afterwards risks a £1,000 fine. n/a

Understanding the estate

Everything the person owned – their money, property, possessions, investments – forms part of their estate. So do their debts. The estate has to be administered before assets can be distributed to beneficiaries.

If there is a will, the person named as executor is responsible for administering the estate. If there is no will, the estate passes under the rules of intestacy, and a close relative can apply to become the administrator. In either case, the person responsible is called the personal representative.

For larger estates, the personal representative usually needs a legal document from the court called a grant of representation – more commonly known as probate (or letters of administration if there is no will). Without this, most banks and financial institutions will not release funds. The gov.uk probate guidance explains who needs to apply and how.

How to find out what assets someone had

Before you can administer an estate, you need to know what's in it. People don't always keep tidy financial records. There are several free services that can help.

  • My Lost Account – a free service run by UK Finance, the Building Societies Association, and NS&I that searches for dormant bank accounts, building society accounts, and Premium Bonds. It is the first place to check for forgotten savings.
  • Pension Tracing Service – a free government service to track down lost workplace and personal pensions using the name of a previous employer.
  • Death Notification Service – notifies multiple UK banks simultaneously of a death, which reduces the number of separate calls you need to make.
  • HMRC Bereavement Helpline (0300 200 3300) – can provide tax records, PAYE information, and information about self-assessment filings, which can help identify income sources and therefore likely asset types.
  • Original documents – bank statements, pension letters, share certificates, and policy documents are often in a filing cabinet, email inbox, or digital storage. Online banking login details may be stored in a password manager.

Locating all assets before applying for probate is important: undervaluing an estate can trigger HMRC enquiries and penalties. If you are uncertain, a probate solicitor or estate administration specialist can carry out a more thorough asset search on your behalf.

Bank accounts and savings

What happens to a bank account depends on whether it was held in one name or two.

Sole accounts are frozen as soon as the bank is notified of the death. The money does not disappear – it becomes part of the estate and will be released once probate is granted, or directly for smaller amounts under the bank's small estates threshold (which varies by institution, typically between £15,000 and £50,000). You will need to provide a death certificate and, eventually, proof of your authority to deal with the estate.

Joint accounts continue to operate. The surviving account holder can still access funds and make payments. The bank will update the account to a sole account in the survivor's name, usually on presentation of a death certificate.

For both types, notify the bank early – even if you cannot access the funds immediately. This stops direct debits and standing orders drawing down money that should be preserved for the estate. Full details, including bank-by-bank probate thresholds, are in our bank accounts guide.

ISAs

ISAs do not disappear when the account holder dies – but they stop being open for new contributions. From the date of death, the account becomes what HMRC calls a "continuing account of a deceased investor". This means it keeps its tax-free status for income tax and capital gains tax for up to 3 years and 1 day after death, or until the estate is fully administered, whichever is earlier.

The ISA value forms part of the estate for inheritance tax purposes and usually requires probate before it can be transferred or cashed in.

Surviving spouse or civil partner: They receive an Additional Permitted Subscription (APS) allowance equal to the value of the deceased's ISA on death (or at closure, whichever is higher). This is a one-off additional allowance, separate from their own £20,000 annual ISA limit, and must be used within 3 years of the date of death or 180 days after estate administration completes.

Our full ISA guide covers stocks and shares ISAs, cash ISAs, the APS in detail, and what executors need to do.

Premium Bonds

Premium Bonds are held by NS&I and form part of the estate. After death, the bonds remain eligible for prize draws for up to 12 months from the date of death – so it is worth waiting before cashing them in, as a prize could be significant.

After that 12-month window, or once the estate is fully administered, NS&I will pay out the value. For amounts under £5,000, NS&I can usually pay directly to the executor without probate; above that threshold, a grant of probate is normally required. See our Premium Bonds guide for the notification steps.

Shares and investments

Shares and investment accounts held in the deceased's sole name form part of the estate and are frozen against new transactions once the registrar or platform is notified of the death. They cannot be sold or transferred until probate is granted.

Valuing shares for probate: Quoted shares on the London Stock Exchange or AIM are valued at the date of death using the "quarter-up rule" – the lower price plus a quarter of the difference between the lower and higher price on that day. This is the figure that goes on the probate forms.

Capital gains tax: There is no capital gains tax on the increase in value up to the date of death. Beneficiaries inherit the investments at their market value on the date of death – known as the probate value – and any future gain above that is what gets taxed when they eventually sell.

Jointly held shares held as beneficial joint tenants pass automatically to the surviving co-owner, just like joint bank accounts. The executor has no role in their transfer.

Pensions and life insurance

Pensions and life insurance policies are often structured to pass outside the estate – which means they do not go through probate and are not subject to inheritance tax in the same way.

Most workplace and personal pensions allow the scheme member to complete a nomination of beneficiaries form, which tells the pension trustees who they wish to receive any lump sum. The trustees are not legally bound by this, but they follow it in most cases. Because the money passes to the trustees first and then to nominees, it typically falls outside the estate for inheritance tax purposes. Contact the pension provider directly as soon as possible – they will stop payments immediately and assess whether a dependant's pension or a lump sum death benefit is payable.

If you cannot find the pension provider's details, the government's free Pension Tracing Service can locate lost workplace and personal pensions using the employer's name.

Life insurance policies work similarly if they are written in trust. If the policy is in trust, the payout goes directly to the named beneficiaries without going through the estate. If it is not in trust, the payout forms part of the estate and may be subject to inheritance tax. The HMRC inheritance tax guidance covers how different assets are treated.

See our guides on pensions and life insurance for the full process.

Property and mortgages

What happens to a property depends on how it was owned.

  • Joint tenancy: The property automatically passes to the surviving owner by right of survivorship, regardless of what the will says. The surviving owner notifies the Land Registry with a death certificate to update the title.
  • Tenancy in common: Each owner holds a defined share, which passes according to their will (or intestacy rules if there is no will). Probate will usually be required before the share can be transferred or the property sold.
  • Sole ownership: The property forms part of the estate and cannot be sold or transferred without probate.

If there is an outstanding mortgage, the lender must be notified. The mortgage does not disappear – it remains a charge on the property and must be dealt with as part of the estate administration. Some mortgages include mortgage protection insurance that pays off the balance on death; check the policy documents. Our guides on property and mortgages cover this in full.

Debts and direct debits

Debts do not simply disappear when someone dies. They become a liability of the estate, and must be paid from the estate's assets before anything is distributed to beneficiaries. If the estate does not have enough to cover all debts, it is said to be insolvent – in which case there is a legal order of priority for who gets paid first. Family members are not personally liable for a deceased person's debts, unless they were a joint debtor or guarantor on the account.

The one significant exception to this is student loans, which are written off entirely on death. All UK government student loan plans – Plan 1, Plan 2, Plan 4, Plan 5, and Postgraduate loans – are cancelled. The estate owes nothing.

Direct debits and standing orders on sole accounts will stop once the account is frozen. However, if payments are still going out of a joint account, you will need to cancel them manually. Contact each company separately, or consider using the Tell Us Once service for government and council payments.

Digital assets

Digital assets present one of the more complex challenges in estate administration, because the rules vary so widely depending on what the asset is.

  • Email and social media accounts are owned by the platform, not the user. Most providers will memorialise or close accounts on request, but will not hand over access – even to next of kin. Facebook and Google have specific legacy contact and inactive account processes.
  • Streaming and software subscriptions are licences, not owned assets, and have no transferable value. Cancel them to stop ongoing charges – see our subscriptions guide.
  • Cryptocurrency is different: it is a genuine financial asset that forms part of the estate. Without the private keys or seed phrase, it cannot be accessed by anyone – not even an exchange. If keys cannot be found, the value is effectively lost. Always record wallet details and access methods in a secure location.
  • Photographs and files in cloud storage are generally inaccessible after death unless the executor has the login credentials, as terms of service typically prohibit account sharing.

Our digital assets guide covers what to do with each type of online account and how to handle cryptocurrency in an estate.

Business assets

What happens to a business on the owner's death depends on its structure.

  • Sole traders: The business ceases to exist as a legal entity on death. The assets and liabilities pass to the estate. Contracts cannot be novated without the other party's agreement, and HMRC must be informed.
  • Limited companies: The company itself continues to exist, as it is a separate legal entity. The deceased director's shares pass via their estate. A form TM01 must be filed at Companies House within 14 days to remove the deceased as a director.
  • Partnerships: Depends on the partnership agreement. Without a specific clause, the death of a partner may dissolve the partnership. If the partnership continues, the deceased's share forms part of their estate.

Business assets may also attract Business Property Relief (BPR), which can reduce or eliminate inheritance tax on qualifying interests in a trading business. The HMRC guidance on Business Property Relief sets out which assets qualify. Our business guide covers the practical steps.

Phone contracts, utilities, and subscriptions

Mobile phone contracts, broadband, energy accounts, and streaming subscriptions all need to be cancelled or transferred. As a rule, you are not personally liable for the remaining contract costs – these are debts of the estate – but you should notify each company promptly to stop further charges accumulating.

Most providers have a dedicated bereavement team and will close accounts on receipt of a death certificate. Some may waive early termination fees; it is worth asking. For specific guidance on contacting individual companies – including phone numbers and what documents to have ready – see the company notification guides.

Telling organisations

The Tell Us Once service lets you notify multiple government departments – HMRC, the DWP, the Passport Office, and the DVLA – in a single step. You get the reference number when you register the death. Use it: it stops pension and benefit overpayments, which are a headache to recover later. See our full Tell Us Once guide for the complete list of organisations it covers.

For banks, insurers, telecoms, and other private organisations, you will need to contact each one separately. The guides in who to notify when someone dies walk through each notification individually. If you are entitled to bereavement support payment as a surviving spouse or civil partner, see the bereavement benefits section.

The guides below cover each asset type in detail – what the rules are, what steps to take, and what to expect from the process.

Bank account when someone dies: frozen instantly, probate threshold varies £5k–£50k

A sole bank account is frozen the moment the bank is notified. Whether you need probate to unlock it depends entirely on the bank – thresholds range from £5,000 (NS&I, Revolut) to £50,000 (Barclays, HSBC, Lloyds). Full process, joint accounts, and Scotland covered.

Blue Badge when someone dies: invalid on date of death

A Blue Badge becomes invalid on the date of death. Return it to the issuing council within days – using it after risks a £1,000 fine. Verified June 2026.

Business owner dies: sole trader closes, limited company carries on

A sole trader's business ends on death. A limited company survives as a separate legal entity – but you have 14 days to remove a deceased director at Companies House.

A car's insurance ends the moment its owner dies – what to do first

The insurance ends the moment the owner dies – don't drive it. On HP or PCP, the finance company still owns the car. DVLA, road tax and disposal steps.

Car insurance when someone dies: no probate needed to cancel it

No probate needed to notify the insurer – executors can cancel and claim the pro-rata refund straight away. Named drivers may be uninsured. Verified July 2026.

Council house after a death: the 4-week clock only starts once notice is served

No notice to quit yet served means no deadline yet. Once it is, you have 4 weeks – unless a spouse or family member qualifies to succeed the tenancy.

Credit card debt when someone dies: you don't owe it, but you might be asked to

Credit card debt does not pass to family members when someone dies in the UK – only joint account holders owe it. What to say if a provider asks you to pay anyway.

What happens to death in service benefit when someone dies

What happens to a death in service benefit after a death in the UK. How the lump sum is paid, why it usually sits outside the estate for inheritance tax, who is eligible, and how to claim it.

Digital assets after a death: no password means no way in

What happens to email, social media, cloud storage and cryptocurrency after a death in the UK – and why a lost password or seed phrase can mean losing the asset for good.

Direct debits after a death: no time limit to reclaim money taken in error

Direct debits keep running until cancelled – what to stop, what to keep, and how to reclaim payments taken in error. No time limit to claim.

Gym contracts can't outlive their member – cancel free, no notice period

Minimum-term and notice clauses don't apply on death – cancel free with a death certificate. How to contact PureGym, David Lloyd, Nuffield and other gym chains.

Home insurance when someone dies: cover voids after 30 days empty

Standard cover lapses after 30–60 days unoccupied – probate takes 3–9 months. Uninsured executors can be held personally liable for damage. Last verified June 2026.

Joint mortgage and one owner dies: it doesn't split, it's all yours

Joint tenants inherit the house and mortgage automatically, no probate needed. Tenants in common only inherit a share, bound by probate. A full guide.

What happens to an ISA when someone dies

Everything you need to know about ISAs and inheritance in the UK – the APS allowance for surviving spouses, how the tax-free wrapper works on death, probate, and what to do as an executor.

Joint bank account when someone dies: survivorship, tax and what your bank does next

When a joint account holder dies in the UK, the money passes automatically to the survivor – but there are catches around inheritance tax, overdrafts, Starling's closure policy, separated couples, and simultaneous deaths. Full UK guide.

Life insurance after a death: trust status decides days or months

If the policy was written in trust, life insurance pays out in days without probate. If not, it goes into the estate and can take months. How to check, plus IHT treatment, death-in-service, and tracing a lost policy. Verified June 2026.

Mortgage when a partner or spouse dies: who takes it on

What happens to a mortgage when a partner or spouse dies in the UK – joint tenancy, tenants in common, and what to tell the lender straight away.

Motability car when someone dies: two weeks, then it goes back

Named drivers keep using the car for two weeks after notifying Motability. Ask for the pro-rata advance payment refund. Call 0300 456 4566 first. Verified July 2026.

Pensions when someone dies: most bypass probate entirely

What happens to workplace, personal, and state pensions after a death in the UK. Who gets the money, why most pension death benefits skip probate, and what to do first.

Phone contract when someone dies: cancel it, don't lose the number

No exit fee under Ofcom rules – but numbers are recycled in 3-12 months if not transferred. Handset finance is estate debt. EE, O2, Vodafone, Three contacts.

Premium Bonds when someone dies: check for £123m in unclaimed prizes first

NS&I holds £123.5 million in unclaimed prizes (1 July 2026) – check first. Bonds can't be inherited, only cashed in. Probate threshold just £5,000. UK guide.

Savings accounts after a death: the probate threshold that decides everything

Most banks release savings under £50,000 without probate – NatWest and NS&I set lower limits. Thresholds by provider, ISA and Premium Bond rules, and what to do first.

Student loans are written off on death – you still must notify SLC

UK student loans are cancelled on death – repayments keep being taken until SLC hears from you. Call 0300 100 0611 with a death certificate and CRN.

Netflix, Spotify and other subscriptions keep billing after a death

Streaming, cloud storage and software subscriptions do not cancel automatically when someone dies in the UK. How to stop the charges, in the right order, and get a refund.